Professionalism, Punctuality, Quality, Responsiveness, Value
We went through Resicon to replace our old oil furnace with a Mitsubishi hyperheat ducted heat pump and highly recommend them. I really appreciate Miguel’s passion for the product. I was impressed that he has even traveled to the manufacturing center in Japan. He even has the same system in his own house. Resicon was the only company we found that addressed 1. decommission of the oil tank, 2.attic insulation, and 3. duct cleaning. They also installed Panasonic ventilation fans, which are a must have! Having one company coordinate all this work really saved us a lot of headaches.
Miguel is honest and he never tried to up-sell me on anything. He took the time to understand what we wanted and go through what would work for our house. The crew and staff at HQ were all great. Thanks guys!
We had reached out for 3 other bids and I was amazed by the lack of knowledge. I was very specific about wanting the hyperheat (H2i) model because it is efficient down to negative teens and standard heat pumps really lose efficiency around 20 degrees. Two of the companies were well-rated, but were more interested in selling products from another manufacturer. One was very misleading (or full of it) and the other proceeded to claim he was a very smart engineer then tried to sell us on an under-sized system . I can only assume this was due to commission because the equipment I wanted cost more. The third prescribed the same system, but was charging a higher price for less work.
We are extremely happy with our heat pump! We no longer have to use our pellet stove and now have every room in the house warm (basement included). Looking forward to the summer months to try the AC. Not only is the system efficient; it is clean, quiet, and hassle free. No more running to the store to buy pellets or cleaning ash. I recommend the H2i models (ducted or ductless) because they keep working when the mercury really drops, but research for yourself. If you have thought about a heat pump or AC, and can afford a $100/month bill then do it! The cost savings end up paying for the job.
Thanks to everyone at Resicon. The work you have done has been a total life-changer for us!
Jason S.